Technology doesn't have to be expensive, scary or time consuming and as Jeff Teschke explains, done right, technology can WOW your customers.
As technology evolves, so does the insurance consumer. As Jeff Roy explains, independent agents must evolve their customer experience as well.
In this episode of Agency Nation Radio, we're joined by Jeff Roy, president of Excalibur Insurance, in Ontario, Canada as he explains the Customer Experience 3.0.
Do you reward technical ability and experience over personality and cultural impact on your agency? If so, you might be stealing success from yourself.
In this episode of Agency Nation Radio, Marty and Ryan discuss impact of soft skills and culture on agency growth.
Elevate speaker, Brent Kelly, joins Agency Nation Radio to break down "Self-Leadership" and its impact on personal performance.
Personal growth and self-improvement can definitely be classified as buzz terms in the thought-leadership space. But Brent Kelly believes that we must look past the hacks and hucksters because self-leadership is the key to driving success.
In this episode of Agency Nation Radio we explain the obvious reason why some insurance agencies grow and others do not.
Its obvious. You're going to think we're crazy. But it's definitely obvious and definitely the reason.
Listen to find out...
Insurance niche marketing is not a new strategy, but Erin Nutting has put a new spin niche marketing and shares her expertise in this episode of Agency Nation Radio.
Erin Nutting is a speaker at Elevate 2017 and gives listeners and attendees a preview into the insights she'll be sharing.
Elevate 2017 speaker, Kelly Donahue-Piro of Agency Performance Partners visits Agency Nation Radio for a deep diver into customer experience.
In one of my favorite lines from this dynamic interview, Kelly explains, "If your agency customer experience isn't worth a one Starbucks Latte a week, you shouldn't be in the insurance business."
#truth
In this interview with Elevate 2017 speaker, Marcus Sheridan, we learn how to build trust with new visually dominated insurance consumer.
Marcus is a keynote speaker at Agency Nation Elevate 2017. Learn more about register for the event here.
If you are not yet dialed in on video marketing, it's possible you will soon be left behind for good.
Don't let that happen.
Begin building trust today.
What if you set a $1,000 a month budget for agency marketing? What would you spend the money on?
In this episode we share a sample marketing plan for a $1,000 a month agency marketing budget.
You've decided to dive head first into marketing your insurance agency. Here are few things to do before you begin your first marketing campaign.
Direct and captive writers are creating negative categorizations of independent insurance agents. Today we discuss how to fight back...
Steve Jobs credits much of his success to picking up the phone and making the calls that lead to new relationships.
Unfortunately, too many people take this comment at face value, focusing on the phone aspect and not Steve Jobs true meaning: Never wait for permission.
In this episode of Agency Nation Radio, Marty and Ryan discuss Steve Jobs, waiting for permission as well as a few other topics.
In this episode of Agency Nation Radio, Marty talks with Robin Smith, CEO and founder of WeGoLook (which has since been acquired by Crawford & Company), a sharing economy company designed to help insurance industry professionals with onsite property inspections.
WeGoLook is a new concept in the insurance space.
Rather than sending a staff member out to the scene of an accident or to inspect a building, a ‘Looker’ from WeGoLook can provide the inspection or review.
In this episode Marty and Ryan argue over whether or not insurance is a commodity.
More importantly, if insurance is a commodity, then what defines who consumers choose as their insurance provider.
The answer is YOU!
Listen as Marty Agather interview Madelyn Flannagan of the Independent Insurance Agents and Broker of America on their recent Best Practices Report.
Madelyn Flannagan is the Vice President of Agency Development, Education and Research at the IIABA (aka The Big I).
Each year the Big I selects a group of agencies achieving substantial results and breaks down what makes these agencies successful.
From struggling insurtech startup to thriving, profitable industry technology leader, listen as Chip Bacciocco, TrustedChoice.com CEO explains the turnaround.
Learn more about TrustedChoice.com.
In this episode of Agency Nation Radio, you get the inside baseball on all things Chip Bacciocco and TrustedChoice.com.
Ilya Bodner, co-founder of Bold Penguin, joins Agency Nation Radio for chat about insurance technology improving the independent agent customer experience.
No all insurtech is being built to "Disrupt" the independent agency channel. Bold Penguin is a company looking to help independent agents harness technology and grow their commercial book of business.
In this episode of Agency Nation Radio, we learn more...
The Insurtech Startup movement is certainly a hot topic within the insurance industry right now. But what is Insurtech?
In this episode of Agency Nation Radio, Marty and Ryan examine what is means to be an insurtech company and whether or not TrustedChoice.com falls into that category.
After 6 years of searching for a new agency management system, Boyd McGehee, principle of a 3rd generation, 100 year-old agency in Alabama, made the decision to switch agency management systems.
Not an easy process.
On this is episode of Agency Natin Radio, Boyd shares his process for choosing the right AMS for your agency.
In this episode of Agency Nation Radio we discuss the tale of two insurance startups: ESurance and eCoverage.
Taking cues from an excellent article in CBInsights, Ryan Hanley and Marty Agather breakdown the missing piece in most insurtech startups.
Nathan Riedel, VP of Political Affairs for the Independent Insurance Agents and Brokers of America, joins Agency Nation Radio to breakdown the very important, yet often overlooked, work done by the Big I Government Affairs team.
Seriously, we insurance agents are able to do our jobs in a meaningful and effective manner because of these men and women.
This is an important episode.
Insurtech startups are gunning for the small business insurance marketplace. Selling small business insurance has become a battlefield. Are you ready?
SEO doesn't have to be like the Wizard of OZ behind a curtain. There aren't tactics, tricks and gimmicks.
SEO is a set of technical best practices for delivering value via search engine.
In this episode Nyssa Lieder spills the beans on SEO best practices.
The online insurance buying process in NOT linear. In this episode of Agency Nation Radio we explain what really happens...
Marty Agather interviews Kevin Brandt about new Trusted Choice phone skill initiative titled, "The Power of 30 Seconds."
Phone skills are incredibly important to the success of every independent insurance agency.
Yet, most agencies just assume their staff is doing a job.
It's time to make sure they are...